wouldn't hesitate to stay there again

The Deluxe King Room had all the perks, air conditioning, a minibar, and a private bathroom with free toiletries. Staff were super attentive, fixing my toilet issue right away. The spa facilities were fantastic with full body massages and a hot tub. Can’t forget the cleanliness, it was top-notch everywhere!

Nothing beats the view from the Beautiful King Suite with Executive Lounge Access, a sight to behold. The spacious layout and amenities allowed me to unwind after a long day.

Check-in process was a nightmare. Promised at 2 PM, but my room was still occupied until nearly 7 PM, wasting precious time. The toilet in the suite frequently clogged, attributed to water flow issues, which was frustrating during my stay. In the gym, two leg machines were broken, and the treadmills were less than user-friendly, with no stop function for a breather. I faced an awkward situation when my young son was asked to leave the Executive Lounge due to age restrictions, which hampered our family experience.

The grilled fish near the pool was off the charts, and I found a hidden gem of a restaurant, Cafe Midori, just a short walk away. The staff were super helpful, making my stay enjoyable and hassle-free.

The staff were exceptionally attentive, ensuring that my family felt welcomed and at home during our stay.

The check-in process was quite frustrating, as our room wasn't ready until nearly 7 PM despite a promised 2 PM check-in time, which cut into our plans.

Why it might work for you – or not

The staff were incredibly helpful. I encountered a minor issue with my toilet, and they quickly assisted me, adding a nice touch to my experience. Cleanliness and standard amenities were on point, ensuring comfort.

The check-in process felt disorganized. my room wasn’t ready until long after the promised time, which disrupted my plans. Additionally, the shower area had a noticeable stench that detracted from my stay.

Spacious modern rooms
Really good staff service
Great Goji dining experience

Check-in process frustrating

It is a welcoming hotel with spacious, comfortable rooms featuring soft linens and excellent in-room dining options, and a convenient barbershop for quick touch-ups.

amazing staff made it special

Had an awesome stay! The staff were super friendly and really made me feel at home. I loved the poolside snack bar. the nachos were delish! Just wish the room had better soundproofing, could hear some noise from next door. But other than that, it was cozy and enjoyable overall.

The staff were super friendly, always checking in with guests at breakfast (it felt like family! ). Room service was prompt, and the deluxe rooms sparkled with cleanliness, offering free bottled water and towels.

The gym equipment could use some maintenance to ensure everything is in good working order.

Just a balanced option for a whistle-stop in Mabalacat with good price-value balance. I enjoyed the grilled fish near the pool. it was fantastic. Tip, Check for any room service delays before settling in.

Exceptional staff from the front desk to the Executive Lounge made our stay unforgettable. We particularly enjoyed the varied and delicious menu offerings, showcasing global flavors that catered to our family's taste.

Recommend it for families seeking comfort

This place has a nice setup for events with a grand ballroom where I saw a graduation ceremony the food served was delicious calamari, pizza, and amazing desserts the staff were friendly and quick to help you with any needs.

Wasn't the cheapest option but honestly worth it for how much comfort and service you get.

Spending my birthday weekend here was amazing, with thoughtful touches like birthday decorations and delicious cake. The spa experience was delightful, featuring skilled staff and an atmosphere of relaxation. Dining was enjoyable, especially at Smokie Moto, where the Korean dishes were delectable. However, the check-in process was quite disorganized, leading to a frustrating wait for my room. Additionally, some amenities like the gym equipment had issues that hindered my experience.